Privacy Policy

Elite Detroit Towing LLC ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, and safeguard information you provide when you contact us, request a quote, or use our website.

Information We Collect

When you contact us by phone, text, or web form, we collect the information you provide: name, phone number, email address, vehicle location, vehicle make/model, and the nature of the service you need. We do not collect more than is necessary to dispatch help to you.

How We Use Information

We use the information you provide to: dispatch a tow truck or roadside assistance to your location; provide you a quote; follow up after service; and meet legal or insurance requirements. We do not sell your personal information.

SMS / Text Messages

If you text us, you'll receive replies from a real dispatcher related to your service request. Standard message and data rates may apply. Reply STOP to opt out at any time.

Cookies and Analytics

This website may use standard analytics tools (such as Google Analytics) to understand how visitors use the site. These tools collect anonymous usage data and do not personally identify you. You can opt out via your browser settings.

Third Parties

We use trusted third parties for: scheduling and dispatch (LeadConnector / HighLevel), payment processing, and communication. These providers handle your data only as needed to deliver service.

Your Rights

You can request access to, correction of, or deletion of personal information we hold about you by emailing elitedetroittowing@gmail.com.

Contact

Questions about this policy? Email elitedetroittowing@gmail.com or call (313) 725-9795.